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• Question

• For simplicity I'm posting the open SR: This seems to be a new event with no existent resolution so far.

  Sat, August 21, 2010 half-dozen:18:43 PM GMT

  uninstalled and reinstalled Sign in app
  opened port tcp 443 on router
  all the same no modify...grrrrr!

  Sabbatum, August 21, 2010 v:52:52 PM GMT

  found this in the sign in log files: not load type 'System.Security.Authentication.ExtendedProtection.ExtendedProtectionPolicy

  Found this KB article that addresses this consequence: http://support.microsoft.com/kb/2262911

  Applied fix - did not fix issue
  Uninstaled .Net 3.five
  installed .Cyberspace 4
  Reinstalled .Net 3.v

  Nevertheless no resolution.

  Saturday, Baronial 21, 2010 12:52:47 AM GMT

  Hello David,

  Concerning your service asking 100820-000011 I would similar to try a cacls command. This is used when the following has occurred "The advisable rights accept not been granted to the private primal on the reckoner." David I called 425.514.3333 and left a vocalization mail message. I see in your initial request data yous said you have Port 447 open but we demand to make sure Port 443 is open. I would like for you to endeavor the post-obit:

  Run Windows Update to brand sure you have all of the recommended updates that are .Internet Framework also any critical ones.
  Make sure .Internet Framework version 3.5 is install is installed
  Re-install the Microsoft Online Services Sign In application

  Please update the Service Request in the Microsoft Online Administration Center or telephone call u.s. at 866.441.8425 if you lot have any questions.

  Nope that did non piece of work. I am dwelling house now and all weekend if you lot want to call. From my research this seems to be a fairly new outcome. I will run a mosdal report and send information technology. Will as well endeavor my ain troubleshooting.

  oh but to let you lot know "The appropriate rights have non been granted to the private key on the figurer" is not the error or cause.

  Cheers.

  Fri, August twenty, 2010 7:29:02 PM GMT

  Apropos your service request 100820-000011 I would like to endeavour a cacls command. This is used when the following has occurred "The advisable rights have non been granted to the private fundamental on the reckoner." David I called 425.514.3333 and left a message that I called. Is this a skilful number to call you? If non, what is a good number and what times would you like to exist called?

  To grant the advisable rights to the private central, follow the steps below:

  one.Start Command Prompt. To exercise this, click Commencement, click Run, type cmd, then click OK.
  2.At the command prompt, type the following command, so press ENTER:
  cacls "%appdata%\Microsoft\Crypto\RSA" /t /e /c /g "%username%":F
  3.Shut the Control Prompt window.
  four.If Internet Explorer is running, close Internet Explorer.

  Friday, August 20, 2010 12:10:37 PM GMT

  Cheers for the quick respond. Unfortunatly these solutions do not apply. The workstation in question is at home and not backside a proxy. I have already opened the correct ports, etc; I'm pretty tech savy.

  What else you got?

  Friday, Baronial 20, 2010 1:21:29 AM GMT

  Please log into your Microsoft Online Admin Middle and under the Services Tab update your request with the post-obit:
  Endeavour Port 443

  Method 1: Make certain that the reckoner is connected to the Internet. Verify the following:
  Make sure that the figurer is assigned a valid IP address.
  Verify the concrete network connections.

  Method 2: If you have verified that the computer is continued to the Net, you must too verify the Proxy Settings in Internet Explorer:
  1.Close all Internet Browsers.
  two.Click Start, click Control Panel, then click Internet Options.
  3.Click the Connections tab, and so click LAN Settings.
  iv.Verify that the Proxy Server information is prepare correctly for your network.

  Method 3: Add *.microsoftonline.com to the Proxy Settings Exceptions list in Cyberspace Explorer.
  1.Click Offset, click Command Console, and then click Cyberspace Options.
  2.Click the Connections tab, and and so click LAN Settings.
  3.Under Proxy Server, click Advanced.
  2.Nether Exceptions, type "*.microsoftonline.com"
  3.Click on OK until Internet Options dialog box is closed.

  Are yous behind a firewall?
  Did you use port 443?

  
  

  Friday, August 20, 2010 12:28:09 AM GMT

  Error:
  The service is currently unavailable. Please try again afterward. If problems continue, contact your service ambassador.

  Troubleshooting:
  ran dotnetfix
  opened port 447
  uninstall and reinstall

  Works fine on some other workstation on a dissimilar network.

  Have searched everywhere for a resolution and all answers point to opening an SR.

  Do you have a quick fix?

  Thanks.

  • Edited by Lord's day, August 22, 2010 4:00 PM took out uneeded info

Answers

• Thanks for the update....maybe my result is intermitten earlier this known outage...I promise.

  Please let me know when this outage is resolved.

  Thank you once more.

  • Marked as respond by Rick Pennington Moderator Friday, September iii, 2010 6:31 PM

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